Frequently Asked Questions
Learn which storage unit best meets your needs here with our collection of answers to common self storage questions!
- What is vehicle storage and how does it work?
Renting vehicle storage is a fantastic way to get your favorite vehicle out of the driveway and into a secure space. Vehicle storage keeps your vehicle nearby, but out of the way!
- What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
- How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Please contact us if you have any additional questions about renting a unit.
- How much does vehicle storage cost?
Our rates vary depending on the size and amenities of the vehicle storage spot you choose.
For more information about our pricing, check out our rates page.
Please contact us if you have more questions!
- What types of vehicles can I store?
Most often, people store RVs, boats and trailers, or antique/collectible automobiles. Not every vehicle will fit in every storage space! If you're not sure, contact us and we'll help you find the right spot.
- Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
- What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
For other helpful packing and organizing tips, check out our storage tips page.
- What should I do before storing a vehicle?
Be sure to remove anything that might spoil or rot before you store your vehicle. Empty the fridge or bait well and turn off any electronics. Some renters prefer to clean their vehicle before storage so it's pristine and ready when they need it next.
For more tips, take a look at our storage tips!
- Can I live in my vehicle?
While we're happy to have you store your vehicle with us, we cannot allow anyone to live on the property. Living in your vehicle is against the terms of our rental agreement and can result in legal action.
- What are some helpful tips for moving into my unit?
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
- Do I need to bring my own lock?
Yes. Bring along a sturdy lock of your choice, or purchase one in our office to get the best protection for your storage unit.
- How do I move out?
We require a 3-day written notice before you move out. After that, remove your lock and stored items, then give your unit a good sweep. You’re good to go after that!
- When can I access my storage unit?
Any time you want! Your storage unit features 24/7 access, so you can get to your belongings whenever you need them. You’ll get a personal code that works on the front or back gate when you rent. If you’re renting one of our indoor climate-controlled units, your code will also let you into the building.
- Do you sell moving supplies?
Yes! We offer a variety of moving supplies, including boxes, tape, bubble wrap, wrapping paper, mattress covers, locks, and more!
- How can I contact you?
You can contact us online or call our office at 334-649-6929.
- What do I need in order to rent a storage unit online?
You’ll need to provide a valid driver's license or government-issued photo ID, renters' insurance, and a lock to secure your unit.
- Are there any administrative fees?
After renting a storage unit, you’ll pay a prorated rent for the remainder of the month and a one-time administrative fee of $25. You’ll also need to get prorated renter's insurance (starting as low as $11 per month).
- What size storage unit should I rent?
You can consult our size guide to help get a better idea of what will fit into each size unit!
Find Your Ideal Self Storage Unit
The friendly staff at Moore's Mill Self Storage has put together a list of answers above to our most frequently asked questions (FAQs).
For pricing information, check out our rates page.
For help selecting the best unit for your needs, check out our handy size guide. We also provide helpful tips for packing and organizing your unit.
If you can’t find an answer to your question, contact our storage professionals.